Bismuth 8X Rarer Than Silver
“No wonder they have over 30 million views” – Vanessa Evans
BISMUTH SMITH TEAM
A group of passionate individuals make up the team at The Bismuth Smith. Dedicated to making beautiful jewelry, sculptures and gifts for you and your loved ones.
BISMUTH SMITH FOUNDER
Kyle Lauzon
KYLE’S PASSION FOR CHEMISTRY AND ART COMBINED TO INSPIRE HIM TO create THE BISMUTH SMITH. HE HOLDS A GREAT DEAL OF CARE INTO THE CREATION OF EACH PRODUCT TO ENSURE CUSTOMER SATISFACTION.
BISMUTH SMITH FOUNDER
Kyle Lauzon
KYLE’S PASSION FOR CHEMISTRY AND ART COMBINED TO INSPIRE HIM TO create THE BISMUTH SMITH. HE HOLDS A GREAT DEAL OF CARE INTO THE CREATION OF EACH PRODUCT TO ENSURE CUSTOMER SATISFACTION AND KNOWN FOR HIS LIVE AUCTIONS!.
Shipping Policy
Delivery Timeframe: Our standard shipping window is within 4 weeks from the date of your order. We strive to process and dispatch your order as swiftly as possible, ensuring it reaches you within the estimated delivery period. However, please note that delivery times may vary due to factors beyond our control, such as carrier delays or customs processing for international orders.
Shipping Confirmation: Upon dispatch, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the status of your shipment.
Shipping Costs: Shipping charges are calculated based on the weight and dimensions of your order, as well as the delivery destination. The exact shipping cost will be provided at checkout before you complete your order.
International Shipping: We offer international shipping to selected countries. Please be aware that international orders may be subject to customs fees and import duties of the destination country. These charges are the buyer’s responsibility and will not be covered by us.
Return Policy
Return Window: If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Please note that the product must be returned in its original condition and packaging.
Return Process: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to send your item back to us.
Refunds: Once we receive and inspect your returned item, we will process your refund. Please allow up to 14 business days for the refund to be credited to your original method of payment.
Exchanges: If you wish to exchange an item for a different size, color, or product, please follow the return process outlined above. Subject to stock availability, we will ship your replacement item within the standard shipping timeframe.
Damaged or Incorrect Items: In the event that you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost and provide instructions on how to return the damaged or incorrect item.
Contact Us: If you have any questions about our shipping or return policies, please do not hesitate to contact our customer service team for assistance.
